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@article{dellarocas2007exploring,
title={Exploring the value of online product reviews in forecasting sales: The case of motion pictures},
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title={The Riccati Equation},
author={Bittanti, Sergio and Laub, Alan J and Willems, Jan C},
year={1991},
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}
@book{butcher1987numerical,
title={The numerical analysis of ordinary differential equations: Runge-Kutta and general linear methods},
author={Butcher, John Charles},
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}
@ONLINE{facebookdata,
title={Number of active users at Facebook over the years},
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year={2013},
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urldate={2014-12-15}
}
@Misc{scipy,
author={Eric Jones and Travis Oliphant and Pearu Peterson and others},
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year={2001--},
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}
@book{rogers1962diffusion,
title={Diffusion of innovations},
author={Rogers, Everett M},
edition={1st},
year={1962},
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}
@article{richins1983negative,
title={Negative word-of-mouth by dissatisfied consumers: A pilot study},
author={Richins, Marsha L},
journal={The journal of marketing},
pages={68--78},
year={1983},
publisher={JSTOR}
}
@article{mahajan1984introduction,
title={Introduction strategy for new products with positive and negative word-of-mouth},
author={Mahajan, Vijay and Muller, Eitan and Kerin, Roger A},
journal={Management Science},
volume={30},
number={12},
pages={1389--1404},
year={1984},
publisher={INFORMS}
}
@article{bone1995word,
title={Word-of-mouth effects on short-term and long-term product judgments},
author={Bone, Paula Fitzgerald},
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volume={32},
number={3},
pages={213--223},
year={1995},
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}
@article{east2008measuring,
title={Measuring the impact of positive and negative word of mouth on brand purchase probability},
author={East, Robert and Hammond, Kathy and Lomax, Wendy},
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volume={25},
number={3},
pages={215--224},
year={2008},
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}
@article{anderson1998customer,
title={Customer satisfaction and word of mouth},
author={Anderson, Eugene W},
journal={Journal of service research},
volume={1},
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year={1998},
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@article{godes2004using,
title={Using online conversations to study word-of-mouth communication},
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@article{smith1995effects,
title={The effects of integrating advertising and negative word-of-mouth communications on message processing and response},
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@article{jansen2009twitter,
title={Twitter power: Tweets as electronic word of mouth},
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}
@article{buttle1998word,
title={Word of mouth: understanding and managing referral marketing},
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year={1998},
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}
@article{lee2009electronic,
title={Electronic word of mouth (eWOM) How eWOM platforms influence consumer product judgement},
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year={2009},
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}
@article{pfeffer2014understanding,
title={Understanding online firestorms: Negative word-of-mouth dynamics in social media networks},
author={Pfeffer, J{\"u}rgen and Zorbach, T and Carley, KM},
journal={Journal of Marketing Communications},
volume={20},
number={1-2},
pages={117--128},
year={2014},
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}
@article{gallaugher2010social,
title={Social media and customer dialog management at Starbucks},
author={Gallaugher, John and Ransbotham, Sam},
journal={MIS Quarterly Executive},
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year={2010}
}
@article{babic2015effect,
title={The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors},
author={Babic, Ana and Sotgiu, Francesca and de Valck, Kristine and Bijmolt, Tammo HA},
journal={Journal of Marketing Research},
year={2015},
publisher={American Marketing Association}
}
@article{meade2006modelling,
title={Modelling and forecasting the diffusion of innovation--A 25-year review},
author={Meade, Nigel and Islam, Towhidul},
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}
@article{peres2010innovation,
title={Innovation diffusion and new product growth models: A critical review and research directions},
author={Peres, Renana and Muller, Eitan and Mahajan, Vijay},
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}